Privacy Policy

Fight Club Casino respects the privacy of its players and aims to handle personal information in a clear, responsible and secure way. This policy applies to information collected through the website, account services, customer support interactions and other related casino services. It should be read together with any applicable website terms, responsible gaming information and notices shown to you when information is collected.

Personal information means information that identifies you, or that could reasonably be connected with you. The information handled will depend on how you use the website, the services you request, the checks that apply to your account and the choices you make about communications. Some information may be required to provide account services, process transactions, protect the platform and meet legal or compliance responsibilities.

By using the website, you acknowledge that information may be handled for the purposes described in this policy. Where consent is requested, you can choose whether to provide it. If you do not provide information that is necessary for a particular service or check, Fight Club Casino may not be able to create, maintain or fully operate your account.

This policy is intended to provide general information about privacy practices. Different notices may apply to particular services, promotions, technologies or communications. Where a separate notice explains how specific information will be used, that notice should also be considered.

Personal information is used for legitimate operational, security, service and compliance purposes. These purposes may include:

• Creating, administering and maintaining your account.
• Providing casino services and remembering account settings and preferences.
• Processing deposits, withdrawals and other account transactions.
• Confirming identity, age and account information where checks are required.
• Detecting and preventing fraud, money laundering, unauthorised access, collusion, abuse and other harmful or unlawful activity.
• Protecting the website, systems, players and the integrity of casino services.
• Providing customer support, responding to questions and resolving complaints or account issues.
• Sending service messages, account notices, security alerts and other communications needed to operate your account.
• Sending marketing communications where permitted and where you have provided the required consent or otherwise indicated that you wish to receive them.
• Understanding website use, improving performance, testing features and developing safer and more useful services.
• Keeping records and meeting legal, regulatory, tax, accounting, dispute resolution and other compliance obligations.

Information may be shared with carefully selected providers that help operate the website and related services. These providers may support hosting, technology, payment processing, identity verification, fraud detection, cybersecurity, customer support, analytics, communications, accounting or other necessary business functions. Providers should receive only the information needed for their role and are expected to handle it securely and appropriately.

Information may also be disclosed where reasonably necessary to protect rights, property or safety, investigate suspected misuse, respond to a valid legal request, resolve a dispute, enforce applicable terms or support a corporate transaction. Fight Club Casino does not intend to sell personal information as a commercial product. If information is shared for another purpose, the relevant notice or consent process will be used where required.

Some service providers may process information in countries other than Australia. When this occurs, reasonable steps are taken to support secure handling and appropriate protection of the information, taking account of the nature of the information and the services being provided.

Information may be combined or reviewed to identify account risks, improve customer support and maintain accurate records. Automated tools may assist with security, verification or fraud prevention. Where appropriate, additional review may be carried out before an account or transaction decision is finalised.

Depending on the circumstances and applicable requirements, you may have rights relating to the personal information held about you. These rights can include asking for access to your information, requesting correction of information that is inaccurate or incomplete, asking for deletion of information that is no longer needed, and withdrawing consent for marketing communications.

To exercise your data rights, contact support@fightclubcasino.wtf. Please state the request you are making and provide enough information to help locate the relevant account or records. For security, reasonable steps may be taken to verify your identity before information is provided, changed or deleted. This helps prevent another person from accessing or altering your information.

• Access: ask for a copy of personal information held about you, subject to applicable exceptions.
• Correction: ask for inaccurate, outdated or incomplete information to be corrected.
• Deletion: ask for personal information to be removed where it is no longer required or where deletion is otherwise available. Some records may need to be retained for legal, security, dispute or compliance reasons.
• Marketing consent: withdraw consent to marketing communications at any time. You may also use an unsubscribe option included in a marketing message where one is provided. Service and security messages may still be sent when they are necessary to manage your account.

Requests are considered in light of the information available, the nature of the request and any limits that apply. In some cases, access, correction or deletion may be restricted where providing the information could affect the rights of another person, compromise security, interfere with fraud prevention, or conflict with a legal record-keeping requirement. If a request cannot be completed in full, an explanation will be provided where appropriate.

You may also ask questions about the way your information is used, request clarification about a privacy notice or raise a concern about a suspected privacy issue. Please contact support@fightclubcasino.wtf so the matter can be reviewed. You should avoid sending unnecessary sensitive information in an initial message and should not include full payment card numbers or account passwords.

Withdrawing marketing consent will not usually affect your ability to use account services. However, it may take a reasonable amount of time for an unsubscribe request to take effect across all communication systems. Operational messages, security alerts, transaction notices and other communications required to manage your account may still be sent.